This privacy policy describes how Dale Carnegie Training Norway collects and processes personal data from our customers and users of our services. We respect your privacy and are committed to complying with the relevant laws and regulations that apply to the processing of personal data. The Managing Director of Dale Carnegie Training Norway is at all times responsible for internal control and the correct processing of personal data.
Purpose of collecting personal data
The purpose of collecting personal data is to offer our customers the best possible service. We will therefore only store and use information that is relevant to providing our services, and we will delete data when it is no longer appropriate to keep it.
Where the data comes from
We only store personal data that our customers give us themselves, by:
a. Filling in a form to download something from one of our websites
b. Registering for our services
c. Email
d. Phone calls
e. Other direct contact
In addition, cookies are used on our websites for statistical purposes and to improve the user experience. The information this provides will not be attributed to or used to identify individual persons.
Storage of personal data
All personal data is stored in our CRM system. Information in the CRM system is only accessible to employees of Dale Carnegie Training Norway, and all employees are obliged to follow internal routines and guidelines for the processing of personal data and for data security.
Personal data is only stored for as long as it is appropriate in order to provide services now or in the future. When it is no longer considered appropriate for a specific contact, all data related to that contact is deleted.
Dale Carnegie Training Norway will never sell or share personal data with third parties, but we use some third-party services that require access to certain data.
a. Google Analytics (read their privacy policy)
Uses cookies that provide anonymous data about users of our websites for statistics on visits and usage patterns.
b. SuperOffice (read their privacy policy)
Stores contact information that users provide by filling in forms to download content, register for services we offer, or ask to be contacted.
Deletion of and access to data
Customers and others whose personal data is held by Dale Carnegie can at any time request access to this data, request changes, or request that it be deleted. Upon such a request, we are obliged to hand over or delete all the data within 30 days, provided the data is not necessary to carry out an ongoing or upcoming service.
Contact information
If you have any questions, please contact us at norge@dalecarnegie.com